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Got Questions? We've Got Answers.
The handy answers on ordering, personalisation, shipping and everything in between.
Who are the products for?
Our products are designed for support workers, carers, nurses, shift workers and anyone who likes practical gear with personality.
Are products made to order?
Yes, most products are made to order and are usually dispatched in 3–5 business days.
How much is shipping?
Australia-wide shipping is $6.95 or free on orders over $65. International shipping is $14.95 or free on orders over $100.
Can I personalise products?
Personalisation is available on selected products. Please double-check all spelling before placing your order.
Where is Shift Happens Co based?
We’re based in Hobart, Tasmania, and ship our merch Australia-wide.
What if my item arrives damaged?
If an item arrives damaged, faulty or incorrect, please reach out promptly so it can be reviewed fairly and sorted out.
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